Refund & Return Policy

Return Eligibility

We accept returns within 7 days of delivery for the following reasons:

• Product received is damaged or defective
• Wrong product delivered
• Product significantly different from description

Note: Products must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items

• Products that have been used or worn
• Products without original packaging
• Customized or personalized products
• Products purchased during sale events (unless defective)

Return Process

1. Contact us at support@dakshis.in or WhatsApp +91 93916 63085 within 7 days of delivery
2. Share your order number and reason for return with photos of the product
3. Our team will review and approve the return within 24-48 hours
4. Ship the product to our address (return shipping charges apply unless product is defective)
5. Refund will be processed within 5-7 business days of receiving the returned product

Refund Policy

Online Payments (Razorpay): Refunds will be credited to the original payment method within 5-7 business days after approval.

Cash on Delivery: Refunds will be processed via bank transfer (NEFT/IMPS) within 7-10 business days. Please provide your bank account details when requesting a refund.

Shipping charges are non-refundable unless the return is due to our error.

Cancellation Policy

Orders can be cancelled within 2 hours of placement. Once the order is processed or shipped, cancellation is not possible.

To cancel, contact us immediately at support@dakshis.in.

Contact for Returns